Certified Mercedes-Benz Service in Springfield, IL

Isringhausen Imports, Inc. Service

At Isringhausen Imports, Inc., our mission is to deliver the highest quality service in the industry, from the information we provide to the personalized care you receive, wherever you are.

It's important to maintain your luxury vehicle to ensure its optimal performance and longevity for many years to come. That's why our certified Mercedes-Benz service center in Springfield is equipped with state-of-the-art technology and staffed by a team of highly skilled, factory-trained technicians who are passionate about cars and dedicated to providing exceptional service.

Whether it's time for routine maintenance, such as Mercedes-Benz oil changes,1 or more extensive auto repairs, our expert technicians have the knowledge and expertise to handle all your service needs with care and precision. We use genuine Mercedes-Benz parts to ensure the highest quality and compatibility with your vehicle.

Our commitment to customer satisfaction extends to the convenience and ease of booking service appointments. Simply schedule Mercedes-Benz service online at a time that works best for you. When you arrive, you'll experience the unparalleled care and attention to detail that sets Isringhausen Mercedes-Benz apart as the top choice for Mercedes-Benz service in Springfield.

¹Applies to model year 2008 and newer only. See dealer for details.

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Order Parts

Genuine Accessories

Maintenance Manuals

The importance of your maintenance manual

It's extremely important for the long-term health of your Mercedes-Benz, and for the safety of you and your passengers, that you have your vehicle serviced according to its regular maintenance intervals. That's why you should keep your vehicle's maintenance manual readily at hand. It specifies which vehicle services your Mercedes-Benz technician will perform during each routine service visit.

We recommend you consult Isringhausen Imports, Inc. for information about your particular vehicle's scheduled service needs.

*In accordance with or as otherwise recommended by your tire manufacturer's instructions. Rotation applies only to vehicles without staggered-width tires. Vehicles with staggered-width tires require inspection instead of rotation. Tires should be rotated/inspected at least once between each service visit. See your Service Manager for details regarding your vehicle's tires.

Maintenance Schedules

Make sure you're on track.

After each 10,000-mile or 12-month interval, whichever comes first, our expert technicians can use a rigorous 27-point service checklist to keep your Mercedes-Benz running effortlessly for the next 10,000.

Genuine Mercedes-Benz Parts

With Genuine Mercedes-Benz Parts, the quality craftsmanship goes into our parts the same way in which goes into our vehicles. Genuine Mercedes-Benz parts are engineered specifically for your vehicle to maximize longevity, safety and performance.

Certified Mercedes-Benz Technicians

Our service department with highly qualified technicians keeps a large inventory of factory OEM parts in stock at all times, because we know how important it is to fit the vehicles we're servicing with genuine manufacturer parts. In fact, using factory parts over aftermarket parts can be the difference between having a car that lasts for ten years or more and a car that dies out prematurely.

Customer Service/Dealership Amenities

By accessing proprietary information and analytics, our technicians have a distinct advantage when it comes to thorough inspection and accurate assessment of a Mercedes-Benz. All of our efforts when it comes to service are done with one thing in mind: to give you greater confidence and peace of mind behind the wheel. It's what you deserve as a Mercedes-Benz owner, and what you should expect when you put your trust in us.

Dealership Amenities

Shuttle Service Available
Car Wash
Remote Payment
Video Inspections
Knowledgeable Service Advisors
Customer Lounge with Wi-fi
Snacks and Refreshments
Factory-Trained Technicians
Mercedes-Benz Genuine Parts

Required Vehicle Maintenance for Model Year 2009 or Newer

As of model year 2009, Mercedes-Benz vehicles follow a maintenance schedule of 10,000-mile or 12-month intervals, whichever occurs first. Required maintenance is the routine service necessary to keep your vehicle in peak operating condition, and to help avoid damage to your vehicle. For all other model years, refer to your maintenance manual for specific maintenance schedule information.

When you take your Mercedes-Benz to Isringhausen Imports, Inc. for routine maintenance, our technicians use specialized tools, instruments, technical literature, Genuine Mercedes-Benz Parts, and unmatched technical training to service your vehicle. They follow your maintenance manual in detail to ensure that everything is checked on schedule.

Your Mercedes-Benz Maintenance Manual specifies exactly what services your Mercedes-Benz technician will perform at each routine service visit.

View Your Maintenance Manual

Recommended Maintenance for Model Year 2009 or Newer

In addition to regular required maintenance, recommended maintenance advice is a service meant to provide you with additional maintenance tips for your vehicle based on its specific needs or recommendations from Isringhausen Imports, Inc.

Beyond any specific recommendations from a Mercedes-Benz technician, be sure to check the following items regularly, as well as prior to any long trip:

Coolant level
Brake system fluid level (If brake fluid needs to be added, see an authorized Mercedes-Benz Dealer to determine the cause.)
Windshield washing system (Add washer fluid mixed with Mercedes-Benz windshield washer solvent/concentrate, test function, and check wiper blades.)
Tire pressure (Check at least every other week.)

If relevant to your vehicle's configuration, regular tire rotation should also be performed at each recommended interval, or at the first signs of irregular (uneven) tread wear. A tire inspection can help determine the need for tire rotation, something that can occur at least once between regular maintenance intervals. Consult Isringhausen Imports, Inc. for specific recommendations.

The first rotation inspection occurring at Isringhausen Imports, Inc. at any time up to 5,000 miles is provided at no charge.*

View Your Maintenance Manual

Required Service A for Vehicles MY09 and Newer

During a 10,000-mile check-in we call Service A, expertly trained technicians not only perform a comprehensive, step-by-step vehicle inspection, but replace certain key parts with Genuine Mercedes-Benz Parts.

"A" Service Details:

Service at 10,000 miles or 1 year
Synthetic motor oil replacement
Oil filter replacement
All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model
Tire inflation check and correction
Brake component inspection
Reset maintenance counter

Schedule Service

Required Service B for Vehicles MY09 and Newer

Service B is when our highly skilled technicians do what they do best. With comprehensive training under their belts, as well as the use of the latest diagnostic tools and tests, they can help make certain that your Mercedes-Benz vehicle is running at optimal performance.

"B" Service Details:

Synthetic motor oil replacement
Oil filter replacement
Cabin dust/combination filter replacement
Brake fluid exchange
All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model
Tire inflation check and correction
Brake component inspection
Reset maintenance counter
Adhere to all required elements listed by model year and specific model as indicated on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA.

Schedule Service

*Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle's year and model.